Faq morehelp: Difference between revisions
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If you're experiencing an issue not covered in the [[Source SDK FAQ]], looking for help in the following places: | If you're experiencing an issue not covered in the [[Source SDK FAQ]], try looking for help in the following places: | ||
== Additional help on the VDC wiki == | == Additional help on the VDC wiki == | ||
* Read the [[Source SDK Release Notes]] for information about the current Source SDK release. | * Read the [[Source SDK Release Notes]] for information about the current [[Source SDK]] release. | ||
* For mapping related problems, you may find your answer in the [[:Category:Level Design FAQ|Level Design FAQ]] or [[:Category:Level Design|Category:Level Design]]. | * For mapping related problems, you may find your answer in the [[:Category:Level Design FAQ|Level Design FAQ]] or [[:Category:Level Design|Category:Level Design]]. | ||
* For source-code specific issues, refer to the [[SDK Known Issues List]]. | * For source-code specific issues, refer to the [[SDK Known Issues List]]. | ||
* Try posting your question at the [[Help Desk]], under the section that relates to your problem. | * Try posting your question at the [[Help Desk]], under the section that relates to your problem. | ||
* Search for any mention of your problem at either one of these pages: [[Source SDK Bugs]], [[Source SDK SE2 Bugs]], [[Source SDK Known Issues]]. | * Search for any mention of your problem at either one of these pages: [[Source SDK Bugs]], [[Source SDK SE2 Bugs]], [[Source SDK Known Issues]]. | ||
* If you still cannot solve your issue, you may wish to [[Reinstall the Source SDK installation| | * [[Reset the Source SDK Game Configuration|Reseting your SDK game configuration]] might help to fix your problem. | ||
* If you still cannot solve your issue, you may wish to [[Reinstall the Source SDK installation|reinstall the Source SDK]]. | |||
== Help outside the VDC == | == Help outside the VDC == | ||
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** What video card you're using (and in the case of multiple video cards, all of the video cards you're using). | ** What video card you're using (and in the case of multiple video cards, all of the video cards you're using). | ||
** Which video drivers you're using. | ** Which video drivers you're using. | ||
** Anytime compiling or running a map is involved in the problem, provide the [[Process Window copying|complete contents of the Hammer Editor compile | ** Anytime compiling or running a map is involved in the problem, provide the [[Process Window copying|complete contents of the Hammer Editor compile process pindow]] in your message. | ||
** This information isn't always required, but it can really speed up the problem resolution when all information is available. | ** This information isn't always required, but it can really speed up the problem resolution when all information is available. | ||
Revision as of 12:11, 27 January 2008
If you're experiencing an issue not covered in the Source SDK FAQ, try looking for help in the following places:
Additional help on the VDC wiki
- Read the Source SDK Release Notes for information about the current Source SDK release.
- For mapping related problems, you may find your answer in the Level Design FAQ or Category:Level Design.
- For source-code specific issues, refer to the SDK Known Issues List.
- Try posting your question at the Help Desk, under the section that relates to your problem.
- Search for any mention of your problem at either one of these pages: Source SDK Bugs, Source SDK SE2 Bugs, Source SDK Known Issues.
- Reseting your SDK game configuration might help to fix your problem.
- If you still cannot solve your issue, you may wish to reinstall the Source SDK.
Help outside the VDC
- The Source SDK Forums are a great way to help get answers to problems you encounter. Alternatively, check out the older forums (VERC).
- When posting on the support forums, the following pieces of information can be useful:
- What operating system you're using.
- What video card you're using (and in the case of multiple video cards, all of the video cards you're using).
- Which video drivers you're using.
- Anytime compiling or running a map is involved in the problem, provide the complete contents of the Hammer Editor compile process pindow in your message.
- This information isn't always required, but it can really speed up the problem resolution when all information is available.