Steam Support strings: Difference between revisions
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Note:Remember that this function is in a beta stage.
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{{note|Remember that this function is in a beta stage.}} | {{note|Remember that this function is in a beta stage.}} | ||
These strings will be used in the future to help people solving | These strings will be used in the future to help people solving their problems | ||
At the moment in order to use it you need to use this path: | At the moment in order to use it you need to use this path: | ||
'''steam://support/?Issues=''' | '''steam://support/?Issues=''' | ||
==Issues== | == Issues == | ||
*{{steamlinktitled|1=steam://support/?Issues=*|2=*}} - All | *{{steamlinktitled|1=steam://support/?Issues=*|2=*}} - All. | ||
===Background=== | |||
*{{steamlinktitled|1=steam://support/?Issues=Background*|2=Background*}} - Background | === Background === | ||
*''Background0 etc. currently have no effect'' | *{{steamlinktitled|1=steam://support/?Issues=Background*|2=Background*}} - Background applications known to interfere with Steam. | ||
===Crashes=== | *''Background0 etc. currently have no effect''. | ||
=== Crashes === | |||
*{{steamlinktitled|1=steam://support/?Issues=Crash*|2=Crash*}} | *{{steamlinktitled|1=steam://support/?Issues=Crash*|2=Crash*}} | ||
*{{steamlinktitled|1=steam://support/?Issues=Crash0|2=Crash0}} - Crashing when launching Steam | *{{steamlinktitled|1=steam://support/?Issues=Crash0|2=Crash0}} - Crashing when launching Steam. | ||
*{{steamlinktitled|1=steam://support/?Issues=Crash1|2=Crash1}} - Crashing when launching a game | *{{steamlinktitled|1=steam://support/?Issues=Crash1|2=Crash1}} - Crashing when launching a game. | ||
*{{steamlinktitled|1=steam://support/?Issues=Crash0|2=Crash2}} - Crashing during gameplay | *{{steamlinktitled|1=steam://support/?Issues=Crash0|2=Crash2}} - Crashing during gameplay. | ||
===Connection=== | |||
=== Connection === | |||
*{{steamlinktitled|1=steam://support/?Issues=Connection*|2=Connection*}} | *{{steamlinktitled|1=steam://support/?Issues=Connection*|2=Connection*}} | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection0|2=Connection0}} - Unable to update Steam | *{{steamlinktitled|1=steam://support/?Issues=Connection0|2=Connection0}} - Unable to update Steam. | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection1|2=Connection1}} - Unable to see any game servers | *{{steamlinktitled|1=steam://support/?Issues=Connection1|2=Connection1}} - Unable to see any game servers. | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection2|2=Connection2}} - Getting Steam Ticket Expired | *{{steamlinktitled|1=steam://support/?Issues=Connection2|2=Connection2}} - Getting Steam Ticket Expired. | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection3|2=Connection3}} - Getting Steam Account already in use | *{{steamlinktitled|1=steam://support/?Issues=Connection3|2=Connection3}} - Getting Steam Account already in use. | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection4|2=Connection4}} - Unable to update or finish updating a game | *{{steamlinktitled|1=steam://support/?Issues=Connection4|2=Connection4}} - Unable to update or finish updating a game. | ||
*{{steamlinktitled|1=steam://support/?Issues=Connection5|2=Connection5}} - Unable to join a server | *{{steamlinktitled|1=steam://support/?Issues=Connection5|2=Connection5}} - Unable to join a server. | ||
===Performance=== | |||
=== Performance === | |||
*{{steamlinktitled|1=steam://support/?Issues=Performance*|2=Performance*}} | *{{steamlinktitled|1=steam://support/?Issues=Performance*|2=Performance*}} | ||
*{{steamlinktitled|1=steam://support/?Issues=Performance0|2=Performance0}} - Low FPS/stuttering | *{{steamlinktitled|1=steam://support/?Issues=Performance0|2=Performance0}} - Low FPS/stuttering. | ||
*{{steamlinktitled|1=steam://support/?Issues=Performance1|2=Performance1}} - Lag in multiplayer games | *{{steamlinktitled|1=steam://support/?Issues=Performance1|2=Performance1}} - Lag in multiplayer games. | ||
==Specific tests== | == Specific tests == | ||
Specific tests can also be specified. These can be combined with the Issue types listed above. | Specific tests can also be specified. These can be combined with the Issue types listed above. | ||
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*{{steamlinktitled|1=steam://support/?Issues=*&Tests=Codec|2=Codec Test}} - Checks if any audio/video codecs conflict with Steam/games. | *{{steamlinktitled|1=steam://support/?Issues=*&Tests=Codec|2=Codec Test}} - Checks if any audio/video codecs conflict with Steam/games. | ||
==List of known issues with Support Diagnostics== | == List of known issues with Support Diagnostics == | ||
# Doesn't correctly ID dual processor systems. | # Doesn't correctly ID dual processor systems. | ||
# AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --[[User:Koraktor|Koraktor]] | # AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --[[User:Koraktor|Koraktor]] | ||
| Line 51: | Line 55: | ||
# Wrong modules are detected. A component of the audio player [http://www.foobar2000.org foobar2000] called foo_common.dll is detected as WebSearch toolbar (common.dll). --[[User:Koraktor|Koraktor]] | # Wrong modules are detected. A component of the audio player [http://www.foobar2000.org foobar2000] called foo_common.dll is detected as WebSearch toolbar (common.dll). --[[User:Koraktor|Koraktor]] | ||
:Also, ATI's TV software's common.dll is detected as WebSearch toolbar. --[[User:AndrewNeo|AndrewNeo]] 15:14, 4 Jun 2006 (PDT) | :Also, ATI's TV software's common.dll is detected as WebSearch toolbar. --[[User:AndrewNeo|AndrewNeo]] 15:14, 4 Jun 2006 (PDT) | ||
:ATI's Hotkey | :ATI's Hotkey Poller is detected even after being disabled. --[[user:TomEdwards|TomEdwards]] 01:36, 5 Jun 2006 (PDT) | ||
# Steam becomes inaccessible during the scan, so a Cancel button is non-functional. | # Steam becomes inaccessible during the scan, so a Cancel button is non-functional. | ||
If you've found out more | If you've found out more issues please update this page and [http://forums.steampowered.com/forums/private.php?s=&action=newmessage&userid=111190 PM VALVe's DougV] | ||
==See also== | == See also == | ||
* [[Steam browser protocol]] | * [[Steam browser protocol]] | ||
[[Category:Steam]] | [[Category:Steam]] | ||
Revision as of 23:40, 30 September 2007
Note:Remember that this function is in a beta stage.These strings will be used in the future to help people solving their problems At the moment in order to use it you need to use this path: steam://support/?Issues=
Issues
- Template:Steamlinktitled - All.
Background
- Template:Steamlinktitled - Background applications known to interfere with Steam.
- Background0 etc. currently have no effect.
Crashes
- Template:Steamlinktitled
- Template:Steamlinktitled - Crashing when launching Steam.
- Template:Steamlinktitled - Crashing when launching a game.
- Template:Steamlinktitled - Crashing during gameplay.
Connection
- Template:Steamlinktitled
- Template:Steamlinktitled - Unable to update Steam.
- Template:Steamlinktitled - Unable to see any game servers.
- Template:Steamlinktitled - Getting Steam Ticket Expired.
- Template:Steamlinktitled - Getting Steam Account already in use.
- Template:Steamlinktitled - Unable to update or finish updating a game.
- Template:Steamlinktitled - Unable to join a server.
Performance
- Template:Steamlinktitled
- Template:Steamlinktitled - Low FPS/stuttering.
- Template:Steamlinktitled - Lag in multiplayer games.
Specific tests
Specific tests can also be specified. These can be combined with the Issue types listed above.
- Template:Steamlinktitled - Checks if your system meets the requirements for Source games.
- Template:Steamlinktitled - Checks if your video card drivers are out of date.
- Template:Steamlinktitled - Checks if your DirectX version is out of date.
- Template:Steamlinktitled - Checks if your UDP/TCP ports are open and able to be used by Steam.
- Template:Steamlinktitled - Checks if any running programs conflict with Steam/games.
- Template:Steamlinktitled - Checks if any loaded modules conflict with Steam/games.
- Template:Steamlinktitled - Checks if any services conflict with Steam/games.
- Template:Steamlinktitled - Checks if any LSPs conflict with Steam/games.
- Template:Steamlinktitled - Checks if any audio/video codecs conflict with Steam/games.
List of known issues with Support Diagnostics
- Doesn't correctly ID dual processor systems.
- AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --Koraktor
- Doesn't correctly report memory on systems with more than 2GB of RAM.
- Newest versions of ATI video drivers are incorrectly reported as out of date.
- Does not detect any background processes.
- Seems to be resolved. Shows Apache webserver for me. --Koraktor
- Shows Motherboard Monitor (MBM) and Apache for me. --AndrewNeo 15:14, 4 Jun 2006 (PDT)
- Wrong modules are detected. A component of the audio player foobar2000 called foo_common.dll is detected as WebSearch toolbar (common.dll). --Koraktor
- Also, ATI's TV software's common.dll is detected as WebSearch toolbar. --AndrewNeo 15:14, 4 Jun 2006 (PDT)
- ATI's Hotkey Poller is detected even after being disabled. --TomEdwards 01:36, 5 Jun 2006 (PDT)
- Steam becomes inaccessible during the scan, so a Cancel button is non-functional.
If you've found out more issues please update this page and PM VALVe's DougV