Steam Support strings: Difference between revisions
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Note:Remember that this function is in a beta stage.
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These strings will be used in the future to help people solving thier problems | These strings will be used in the future to help people solving thier problems | ||
At the moment in order to use it you need to use this path: | At the moment in order to use it you need to use this path: | ||
''' | '''steam://support/?Issues=''' | ||
==Issues== | ==Issues== | ||
*{{steamlinktitled|1=steam://support/?Issues=*|2=*}} - All | *{{steamlinktitled|1=steam://support/?Issues=*|2=*}} - All | ||
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*{{steamlinktitled|1=steam://support/?Issues=*&Tests=Codec|2=Codec Test}} - Checks if any audio/video codecs conflict with Steam/games. | *{{steamlinktitled|1=steam://support/?Issues=*&Tests=Codec|2=Codec Test}} - Checks if any audio/video codecs conflict with Steam/games. | ||
==List of known issues with | ==List of known issues with Support Diagnostics== | ||
# Doesn't correctly ID dual processor systems. | # Doesn't correctly ID dual processor systems. | ||
# AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --[[User:Koraktor|Koraktor]] | # AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --[[User:Koraktor|Koraktor]] | ||
Revision as of 22:48, 30 September 2007
Note:Remember that this function is in a beta stage.These strings will be used in the future to help people solving thier problems At the moment in order to use it you need to use this path: steam://support/?Issues=
Issues
- Template:Steamlinktitled - All
Background
- Template:Steamlinktitled - Background apps known to interfere with Steam
- Background0 etc. currently have no effect
Crashes
- Template:Steamlinktitled
- Template:Steamlinktitled - Crashing when launching Steam
- Template:Steamlinktitled - Crashing when launching a game
- Template:Steamlinktitled - Crashing during gameplay
Connection
- Template:Steamlinktitled
- Template:Steamlinktitled - Unable to update Steam
- Template:Steamlinktitled - Unable to see any game servers
- Template:Steamlinktitled - Getting Steam Ticket Expired
- Template:Steamlinktitled - Getting Steam Account already in use
- Template:Steamlinktitled - Unable to update or finish updating a game
- Template:Steamlinktitled - Unable to join a server
Performance
- Template:Steamlinktitled
- Template:Steamlinktitled - Low FPS/stuttering
- Template:Steamlinktitled - Lag in multiplayer games
Specific tests
Specific tests can also be specified. These can be combined with the Issue types listed above.
- Template:Steamlinktitled - Checks if your system meets the requirements for Source games.
- Template:Steamlinktitled - Checks if your video card drivers are out of date.
- Template:Steamlinktitled - Checks if your DirectX version is out of date.
- Template:Steamlinktitled - Checks if your UDP/TCP ports are open and able to be used by Steam.
- Template:Steamlinktitled - Checks if any running programs conflict with Steam/games.
- Template:Steamlinktitled - Checks if any loaded modules conflict with Steam/games.
- Template:Steamlinktitled - Checks if any services conflict with Steam/games.
- Template:Steamlinktitled - Checks if any LSPs conflict with Steam/games.
- Template:Steamlinktitled - Checks if any audio/video codecs conflict with Steam/games.
List of known issues with Support Diagnostics
- Doesn't correctly ID dual processor systems.
- AMD processors and Intel Pentium-Ms are incorrectly shown as "not meeting the system requirements", because their physical frequency is lower then their actual performance. --Koraktor
- Doesn't correctly report memory on systems with more than 2GB of RAM.
- Newest versions of ATI video drivers are incorrectly reported as out of date.
- Does not detect any background processes.
- Seems to be resolved. Shows Apache webserver for me. --Koraktor
- Shows Motherboard Monitor (MBM) and Apache for me. --AndrewNeo 15:14, 4 Jun 2006 (PDT)
- Wrong modules are detected. A component of the audio player foobar2000 called foo_common.dll is detected as WebSearch toolbar (common.dll). --Koraktor
- Also, ATI's TV software's common.dll is detected as WebSearch toolbar. --AndrewNeo 15:14, 4 Jun 2006 (PDT)
- ATI's Hotkey poller is detected even after being disabled. --TomEdwards 01:36, 5 Jun 2006 (PDT)
- Steam becomes inaccessible during the scan, so a Cancel button is non-functional.
If you've found out more issuses please update this page and PM VALVe's DougV