Talk:Help Desk

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Revision as of 03:26, 22 September 2005 by Charron (talk | contribs)
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"Only move your own question" We're going to have a lot of unclosed questions from people who don't check back after asking. I propose that it's OK to move a question to the Answered section if it's sat there for several days. Also, that answered section should be periodically cleaned and added to some sort of FAQ. —Maven (talk) 12:38, 21 Sep 2005 (PDT)

  • I would suggest keeping unanswered questions that can be answered there, but if most people assume they can't, then move them. I also suggest instead of an FAQ, move the answered questions and all comments pertaining to that to an archive page. (Ex. Help Desk/Archive 2005) Then put a link at the top to the subpages so people can see if their question was already answered. --AndrewNeo 13:48, 21 Sep 2005 (PDT)
I think that new visitors will be inhibited by anything called "archive" much more than something (even the same thing) called "FAQ". I agree with your other point, though. —Maven (talk) 15:44, 21 Sep 2005 (PDT)
Do what you guys think is right, I whipped this together in five minutes before going to work. It's by no means perfect. :P --Charron 03:26, 22 Sep 2005 (PDT)

Oh yeah— Yay for a Help Desk! —Maven (talk)