Talk:Help Desk: Difference between revisions

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:::Do what you guys think is right, I whipped this together in five minutes before going to work. It's by no means perfect. :P --[[User:Charron|Charron]] 03:26, 22 Sep 2005 (PDT)
:::Do what you guys think is right, I whipped this together in five minutes before going to work. It's by no means perfect. :P --[[User:Charron|Charron]] 03:26, 22 Sep 2005 (PDT)
Oh yeah&mdash; Yay for a Help Desk! &mdash;'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup>
Oh yeah&mdash; Yay for a Help Desk! &mdash;'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup>
How bout a help desk archive category &mdash;[[User:Ts2do|Ts2do]] 06:13, 22 Sep 2005 (PDT)

Revision as of 06:13, 22 September 2005

"Only move your own question" We're going to have a lot of unclosed questions from people who don't check back after asking. I propose that it's OK to move a question to the Answered section if it's sat there for several days. Also, that answered section should be periodically cleaned and added to some sort of FAQ. —Maven (talk) 12:38, 21 Sep 2005 (PDT)

  • I would suggest keeping unanswered questions that can be answered there, but if most people assume they can't, then move them. I also suggest instead of an FAQ, move the answered questions and all comments pertaining to that to an archive page. (Ex. Help Desk/Archive 2005) Then put a link at the top to the subpages so people can see if their question was already answered. --AndrewNeo 13:48, 21 Sep 2005 (PDT)
I think that new visitors will be inhibited by anything called "archive" much more than something (even the same thing) called "FAQ". I agree with your other point, though. —Maven (talk) 15:44, 21 Sep 2005 (PDT)
Do what you guys think is right, I whipped this together in five minutes before going to work. It's by no means perfect. :P --Charron 03:26, 22 Sep 2005 (PDT)

Oh yeah— Yay for a Help Desk! —Maven (talk)

How bout a help desk archive category —Ts2do 06:13, 22 Sep 2005 (PDT)