Talk:Help Desk: Difference between revisions
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"Only move your own question" We're going to have a lot of unclosed questions from people who don't check back after asking. I propose that it's OK to move a question to the Answered section if it's sat there for several days. Also, that answered section should be periodically cleaned and added to some sort of FAQ. —'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup> 12:38, 21 Sep 2005 (PDT) | "Only move your own question" We're going to have a lot of unclosed questions from people who don't check back after asking. I propose that it's OK to move a question to the Answered section if it's sat there for several days. Also, that answered section should be periodically cleaned and added to some sort of FAQ. —'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup> 12:38, 21 Sep 2005 (PDT) | ||
* I would suggest keeping unanswered questions that '''can''' be answered there, but if most people assume they can't, then move them. I also suggest instead of an FAQ, move the answered questions and all comments pertaining to that to an archive page. (Ex. [[Help Desk/Archive 2005]]) Then put a link at the top to the subpages so people can see if their question was already answered. | |||
Oh yeah— Yay for a Help Desk! —'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup> | Oh yeah— Yay for a Help Desk! —'''[[User:Maven|Maven]]''' <sup>([[User talk:Maven|talk]])</sup> | ||
Revision as of 13:47, 21 September 2005
"Only move your own question" We're going to have a lot of unclosed questions from people who don't check back after asking. I propose that it's OK to move a question to the Answered section if it's sat there for several days. Also, that answered section should be periodically cleaned and added to some sort of FAQ. —Maven (talk) 12:38, 21 Sep 2005 (PDT)
- I would suggest keeping unanswered questions that can be answered there, but if most people assume they can't, then move them. I also suggest instead of an FAQ, move the answered questions and all comments pertaining to that to an archive page. (Ex. Help Desk/Archive 2005) Then put a link at the top to the subpages so people can see if their question was already answered.